Your Hearing Aid Specialist & Support Partner

Family-owned business providing hearing support for nursing facilities since 2010.

Who We Are

For over 15 years, Cleartone has been a family-owned business, building trusted relationships with nursing and assisted living facilities across Texas. Our success is rooted in excellence, reliability, and personalized care for every customer. We remain committed to the values that have defined us since the start.

What We Do

We partner with over 50 nursing and assisted living facilities, specializing in Medicaid and planning network expansions. Cleartone offers comprehensive audiological services, including pre-assessments, evaluations, fitting of hearing devices, ear cleaning, and post-care support. This proactive approach ensures residents receive necessary ongoing care for optimal hearing health.

STEP 1

Onboarding & Initial Steps

  • 1. Sign Hearing Services Agreement

    We will typically enter a hearing service agreement with a facility (particularly for Skilled Nursing Facilities under Medicaid)

  • 2. Insurance Verification

    We will verify insurance eligibility. If working with Skilled Nursing Facilities, we will ask for facesheets and request that we obtain Physician Examination Reports (PERs).

STEP 2

Hearing Aid Testing & Dispensing

  • 1. Schedule Testing Appointment

    Cleartone and the facility social worker / activities director will schedule a hearing test. Annual testing for all qualified patients is encouraged.

  • 2. Prepare for Appointment

    Cleartone will conduct a Pre- Assessment, where we will evaluate customers’ ears, checking for cleanliness, abnormalities, and any additional contraindications that would disqualify a customer from a hearing examination.

  • 3. Testing Appointment

    Our team will check in with the Social Worker / Activities Director to confirm the testing list once more. Technicians will facilitate with the assessment process, assisting our audiologist who will conduct the exam remotely.

  • 4. Fitting and Dispensing

    Our licensed Hearing Aid Specialist will program and fit each resident with a device based on the results of the hearing assessment. Once we fully dispense hearing devices, we will ask that both the facility and resident sign off that the inventory was received.

STEP 3

Ongoing Servicing

Cleartone offers training for staff to handle hearing aids, and recurring visits are scheduled to replenish batteries and manage lost or damaged devices.

Questions? Contact Us! We’re happy to answer them.

Get in Touch

Send us a brief message and someone from our team will get in touch with you! You can also call us at (281) 306-2800 or email us at admin@cleartonehearing.org.